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Why Outsourcing Your Customer Service is Good for Your Business

Help Desk, Technical, Live Chat, and Customer Service Hotline – these are the most common streams where businesses should focus on delivering desirable results to their customers that will ultimately lead to conversion, sales, or repeat purchase. Engaging your customers appropriately is one way you will know their needs and in return, be able to provide the necessary support and response and ...

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4 Reasons Why It’s Best To Outsource from the Philippines

The Business Process Outsourcing (BPO) Sector of the Philippines has announced that the multi-billion dollar industry now employs a million people since its inception in the early 1990s. The BPO Industry has anchored itself as a huge contributor in the Philippine economy since 2004 after posting a whopping $1.5 billion in revenues with only 103,500 employees. Not only that, predictions abound ...

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Build Real Relationships and Be Successful in Your Business

What’s the key to business success? There are actually a lot of different answers to this question. Probably you’ve been told to spend more time on building your brand, expand your social media network, improve your employees’ productivity, identify your strengths, and many other more. However, the most fundamental key to business success is, most often than not, forgotten. And that is ...

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Do You Need to Move Your Office Out of Your Home?

Are you running your business at home? If you do, then you’re one of many business owners who are enjoying the benefits of having an office at home, cost savings and easy commute included. However, as your business grows, there comes a time when you need to go out and look for other space for your office. Here are some signs that your business already outgrows your home: 1. Your home office ...

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The @ Invasion

Years ago, just before the meteoric rise of social media, the “@” symbol was just for email. Today, everybody who’s online seems not to get enough of it. So how did “@” invade the online realm? Here are some data nuggets for your information: • For hundreds of years, the “@” symbol played multiple roles, and was used in almost everything – from beverage measurements to ...

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Increase Your Social Media Presence in 5 Easy Steps

Various business industries, left and right, made moves and competed with each other for the consumer’s hard-earned cash this past holiday season. From banner ads to YouTube commercials, users of the Internet are just plagued relentlessly by advertisements. But what would help make your business grab the attention of the desired audience and get them to purchase your product or service? Get ...

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Build Up and Expand Your Business With These 5 Tips

There’s been a boom in e-marketing, and when I say boom, there’s a huge growth of income, expansion, and development in the said field. Also, there are people who post their local products online and sell it to everyone around the planet, if they have the option, and see if there are people out there who’s interested in what they are selling. But why is this important to you? You might be ...

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6 Things That Make A Positive Customer Experience

It’s always the little things that matter. This can serve as one’s bread-and-butter when attending to customers. Of course, customers feel good purchasing the products or service they like, but make them feel better that they have availed the goods from YOU. This will ensure you and your business to have a steady building of loyal customer base, spread a good reputation, and help make your ...

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Time Management Tips to Increase Productivity

Are you one of those people who think there isn’t enough time in the day to get everything done? Are the minutes ticking by too fast for you? Maybe the problem isn’t in how many hours there are in a day, but in how you manage your time. A Microsoft Survey found out that most people actually use only 60% or less of their available work time – meaning, workers are only productive three days ...

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Protect Your Business: Avoid These Social Media Missteps

Social media is important for business owners who want to succeed. Mediabistro published an infographic, produced by Crowdspring, which reveals that 50% of small business owners gained new customers through social media, most notably through Facebook and LinkedIN; and that 51% of Facebook users, and 64% of Twitter users are more likely to buy from the brands they follow. Social media allows ...

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