Time management is a skill that even seasoned professionals struggle with from time to time. When tasks pile up, one can easily fall into the trap of slumps and forgotten deadlines. Thankfully, you can improve your time management practices over time with effort and dedication. Dealing with work when you have zero motivation is an experience that’s all too familiar for everyone in the ...
Read full articleNo matter how good your service is, what sticks to your customer is the experience of working with your brand. Loyalty and word-of-mouth come from offering the best service. By paying close attention to how you interact with customers, you can build better relationships that they would be glad to share with peers. Here is where Customer Experience steps in. What is the customer ...
Read full articleThe tight-knit competition in the e-commerce industry is not to be underestimated. Ask any young business leader, and they would tell you the same thing: Entering the market that’s crowded with businesses clamoring for attention is no walk in the park. For some entrepreneurs, the thrill of fighting for the consumers’ attention is what makes running a business worthwhile. Established ...
Read full articleHelp Desk, Technical, Live Chat, and Customer Service Hotline – these are the most common streams where businesses should focus on delivering desirable results to their customers that will ultimately lead to conversion, sales, or repeat purchase. Engaging your customers appropriately is one way you will know their needs and in return, be able to provide the necessary support and response and ...
Read full articleThe Business Process Outsourcing (BPO) Sector of the Philippines has announced that the multi-billion dollar industry now employs a million people since its inception in the early 1990s. The BPO Industry has anchored itself as a huge contributor in the Philippine economy since 2004 after posting a whopping $1.5 billion in revenues with only 103,500 employees. Not only that, predictions abound ...
Read full articleWhat’s the key to business success? There are actually a lot of different answers to this question. Probably you’ve been told to spend more time on building your brand, expand your social media network, improve your employees’ productivity, identify your strengths, and many other more. However, the most fundamental key to business success is, most often than not, forgotten. And that is ...
Read full articleAre you running your business at home? If you do, then you’re one of many business owners who are enjoying the benefits of having an office at home, cost savings and easy commute included. However, as your business grows, there comes a time when you need to go out and look for other space for your office. Here are some signs that your business already outgrows your home: 1. Your home office has ...
Read full articleYears ago, just before the meteoric rise of social media, the “@” symbol was just for email. Today, everybody who’s online seems not to get enough of it. So how did “@” invade the online realm? Here are some data nuggets for your information: • For hundreds of years, the “@” symbol played multiple roles, and was used in almost everything – from beverage measurements to ...
Read full articleThere’s been a boom in e-marketing, and when I say boom, there’s a huge growth of income, expansion, and development in the said field. Also, there are people who post their local products online and sell it to everyone around the planet, if they have the option, and see if there are people out there who’s interested in what they are selling. But why is this important to you? You might be ...
Read full articleSocial media is important for business owners who want to succeed. Mediabistro published an infographic, produced by Crowdspring, which reveals that 50% of small business owners gained new customers through social media, most notably through Facebook and LinkedIN; and that 51% of Facebook users, and 64% of Twitter users are more likely to buy from the brands they follow. Social media allows ...
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