Our Core Values

At 2nd Office our core values form the basis of our beliefs on how to run our company, and how we should treat others. We know that companies with a strong culture and a higher purpose perform better in the long run, although no company is perfect we try our best to develop a culture that everyone will learn to love. As we continue to grow, we strive to ensure that our culture stays in tact and if change is needed for the better of all, then why not? It’s fast paced world these days and we feel that the ones who don’t adapt will just get left behind. As a company, we always want to be at the forefront of innovation and that requires us to be nimble and quick. Checkout our core values and see if they speak to you.
SERVICE EXCELLENCE
  • We strive to exceed our clients’ and customers’ expectations by delivering innovative and effective solutions.
  • We embrace service excellence by recognizing superior performance.
  • We listen to our customer’s problems and find creative solutions
  • We create value and constantly adapt to changes in their business to insure a positive customer experience
  • We ensure that at every meeting with our customers we listen to their problems, ask them what we could have done better, then implement their suggestions before we meet them again.
  • We remove obstacles and make things happen
ACCOUNTABILITY
  • We take responsibility for our actions and take ownership of the outcomes, rewards and/or consequences of the results.
  • We honor our commitments and strive for the highest quality in everything we do
  • We are focused on solutions and are not afraid to take informed, calculated risks.
  • We take ownership of customers’ needs and are accountable for delivering friendly and professional service
  • We are each fully accountable for our work in gaining any possible repeat business with our customers
  • We have a personal stake in the success of the company
 INNOVATION
  • We have the courage to speak out loud and voice out our ideas
  • We Invent, Innovate, and Simplify
  • We never stop learning and are always curious
  • We are Frugal as frugality drives innovation
  • We Think BIG and think differently and are constantly looking for big new ways to serve our customers
TEAMWORK
  • We encourage individual and team growth while respecting our differences.
  • We share ideas and skills across functions and cultures, and encourage joint efforts toward common goals.
  • We leverage combined efforts as appropriate to deliver added value for our clients and customers and our employees
  • We provide support to one another, working cooperatively, respecting one another’s views and making our work environment fun and enjoyable.
  • We ensure that all projects and undertakings have identified points and are celebrated by the whole team
  • We work with one another with enthusiasm and appreciation
  • We earn the trust of others
DIVERSITY
  • We recognize that each person has unique strengths.
  • We embrace our strengths and deliver high performance – together.
  • We remain committed to an inclusive and diverse workplace- where people can feel comfortable, be themselves and as a result, be productive and have fun at the workplace
  • We take a proactive stand to create and maintain a healthy work- life fit for our people.
INTEGRITY
  • We are realistic in setting direction, leading by example and involving our teams.
  • We have high standards of ethics, performance and behavior in all aspects of our business relationships.
  • We believe that our reputation and our human resources are our most valuable assets.
  • We do the right thing even when it’s not convenient
  • We act with honesty and honor without comprising the truth

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