2nd Office acknowledges the importance of creating genuine relationships with customers. No company is ever successful without knowing its customers to heart.

In today’s business landscape, consumers are looking beyond appealing product photos and catchy taglines. What matters the most is authenticity and transparency. A good brand has a high regard for customer assistance and is genuinely curious about how they can make their lives better. At 2nd Office, we’ll help you achieve deeper relationships to foster customer loyal- ty.

We’ve worked with some of the largest sellers in the eCommerce industry. In addition, our training is comprehensive and brings out the best agents. Our call center team can undergo immersion with your company to help them represent your brand in the best way possible. Whether you already have an outbound strategy in place or are exploring the possibilities, we can walk with you to design the best customer care services to reach your business goals.

Your success is our success. Every strategy we craft will bring you closer to your market and deliver the best customer experience possible. Equipped with the knowledge of call center best practices, our dedicated team of agents are ready to assist your consumers on every step of their buyer journey.

2nd Office Customer Experience (CX) Services

  • Inbound Support
  • Outbound Support
  • Email Support
  • Live Chat Support
  • Marketplace Support
  • Sales Support
  • Social Media Support
  • Telemarketing
  • Technical Support

Interested to partner with us? We would love to hear from you.

Give us a call at +1 (347) 762-8995
or send a message to

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