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2nd Office Makes Outsourcing to Philippines More Fun

In our previous posts, we've discussed how outsourcing to Philippines is like, and why outsourcing is good for businesses. We have shared useful information about the BPO industry in general, and discussed how Filipinos are as workers. Indeed, the outsourcing industry in the Philippines continually proliferates. On one hand, this is a good thing—it means industry growth & ...

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Business Process Outsourcing Philippines tops India and China as global shoring location

Recently, the Philippines was ranked as the top global shoring locations for Business Process Outsourcing beating India and China.  This is according to a report by multinational real estate advisor Jones Lang LaSalle based on the number of jobs made by investing corporations in shared contact centers, service centers and technical support centers from 2008 up to 2011.  It is an amazing ...

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Outsourcing: Efficiency and Costs

Deliberating Efficiency and Costs of Outsourcing  There is a heated argument between outsourcing and in-house business processing.  Many are debating whether employees working hundreds of miles away deliver the same performance as those who are just in the other room.  Or if the benefits of setting up shop abroad really outweigh the drawbacks.  Looking at the current trend, ...

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Outsourcing Philippines : After the Elections

Business Process Outsourcing Philippines after the US elections With the US elections over, President Barrack Obama keeps his seat in the oval office and with it, the continuation of his policies.  While the majority of Americans revered his triumph, there are some who feel threatened about what is going to happen in the next few years.  One of which is the BPO industry because of ...

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Outsourcing Philippines: The Bigger Picture

Outsourcing Philippines Millions of people around the world celebrated Barrack Obama’s victory in taking the Presidential office for a consecutive time.  On the other hand, the BPO industry is having some worries after speculations of President Obama’s intent of resurrecting talks about the ban on outsourcing spread.  His firm stand on bringing jobs back to the American people was ...

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Philippines vs India in BPO

Business Outsourcing Philippines vs India Even after having only one-tenth of India's population, the Philippines, with 400,000 call center agents manages to lead by 50,000 against its bigger rival according to IBM's recent Global Invesment Locations Database. It also said that the tiny country is also became the more favored destination for other business support services by a huge margin. ...

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Specialized Workers in the Philippines

Diamond in the Rough - Workers in the Philippines Filipino Perseverance Amidst Challenging Times Having one of the highest poverty rates in Asia, the Philippines has a 26.5% poverty incidence says the 2009 National Statistics Coordination Board (NCSB) report. What's worse is that most of its people live under a dollar per day. One can easily  assume that this densely populated country ...

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The Influx of BPO in the Philippines

BPO in the Philippines From Small Beginnings The growth of BPO in the Philippines opened new methods for increasing productivity and cut costs for businesses in and out of the country. The Filipino's command of the English language and their familiarity with western culture brought the western world's eyes on to the small archipelago and became a key player in the BPO industry. In the early ...

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Asia’s BPO Industry

India BPOs setting up elsewhere? India has been a hub for the BPO industry for many years and still has the highest revenue generation among other outsourcing countries.  However, with the way the Philippines boosted their revenue from USD2.8 Billion in 2010 to USD11 Billion in just one year, the small country can knock the giant off the top spot in no time at all.  So, how do the ...

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The BPO industry and Its Effects on the US Economy

Is the BPO industry taking jobs away from America? Many companies have turned to BPOs to take advantage of its benefits.  As a result, Americans fear that this trend will have ill effects to the economy as they believe that it will only augment the already high unemployment rate in the country.  However, businesses cannot ignore the fact that the cost of 1 local employee can get them 3 ...

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